Booking and payment policies

Booking procedures

• Free questions and discovery calls are submitted through the website.
• Some paid services may be booked directly online; others may require advisor confirmation before a session is finalized.
• Existing clients may use their private portal link for client-specific scheduling and rates.
• Confirmation details are sent by email after a booking or paid request is completed.
• Remote-session technical requirements are provided as part of the booking confirmation.

Payment terms

Payment is due at checkout for paid online requests and for scheduled sessions that require prepayment.

Online payments are processed securely through Stripe. Available payment methods may vary by device, region, card network, and Stripe support.

Prices are subject to change with 30 days' notice. Currency: U.S. Dollars (USD).

Rescheduling policy

Rescheduling may incur a fee. Emergency situations are evaluated individually.

Cancellation policy

• Free cancellation with 48+ hours' notice
• Cancellations with less than 48 hours' notice forfeit 50% of session fee
• No-shows forfeit 100% of session fee
• Free initial consultations may be cancelled anytime

Late arrival policy

Sessions start at the scheduled time regardless of arrival. Late arrivals receive the remaining session time without fee adjustment.

Refund policy

• Refunds are considered for technical issues preventing service delivery
• Dissatisfaction with psychic content is not grounds for refund
• Hypnotherapy refunds are evaluated case-by-case within 7 days
• Processing fees are non-refundable

Technical requirements

Clients must ensure stable internet, a working camera/microphone, and a private space for remote sessions.

For questions about our policies, contact us at contact@aveshri.com.